The Profitable Firm Blueprint – People
& Systems That Scale

Part l

The Scalable Hiring Playbook

Structure smart. Hire right. Grow fast.

Presented by Nick Sinclair 

10:30AM – 12NN AEST | 10 September 2025 

Key Insights

• Map out your firm’s 1, 3, and 5-year growth plan  

• Define your onshore, offshore and on-demand talent mix 

• Plan which roles to hire next—and when 

• Align your people strategy with business goals 
• Roll out your plan to gain team buy-in

Part ll

Productivity Through Processes

Automate your impact with smart client systems.

Presented by QuickBooks and Nick Sinclair

10AM – 11AM AEST | 17 September 2025  

Key Insights

• Set expectations upfront – Avoid scope creep and streamline client engagements from the start
• Automate where it counts – Focus on the processes that drain time or cause the most friction
• Map and centralise workflows – Make responsibilities, deadlines, and task visibility crystal clear
• Use the right tools – Ditch clunky systems and upgrade tech that makes life easier for you and your clients